Rockdale Water Online Bill Pay

Dear Rockdale Water Resource Customers,

As you know, the Covid-19 Pandemic has impacted our global community in a way that changed not only how we live, but how we do business. Rockdale Water Resources (RWR) was swift to respond and take abundant caution to ensure the health and safety of our greatest assets, our citizens and employees, and moved to a Remote Work Plan. As we continue to employ social distancing and strive to support a safe community for everyone living and working in Rockdale County, our lobbies will remain closed until further notice, but our Call Center will reopen beginning June 8, 2020 at 8am.

Please feel free to contact us at 770-278-7400. We look forward to serving you!

Please note: We will still be available to assist with new water service, reconnecting water service, and turning water services off for customers that are moving via email at newwaterservice@rockdalecountyga.gov.

Application for New Service

Additionally, we are still offering these several convenient ways to pay your bill:

  • Online https://ipn2.paymentus.com/cp/rwr
  • Via telephone at 1-844-396-2347 (Available 24 hours)
  • Cash or Check at United Community Bank 1000 Highway 138 SE, Conyers, GA 30013
  • Via your Financial Institutions online bill pay option
  • Mail check or money order to P.O. Box 1378, Conyers, GA 30012 
  • Dropbox located at 958 Milstead Ave, Conyers, GA 30012 

Thank you for living and working in Rockdale! We appreciate your business!

Sincerely,

Rockdale Water Resources Customer Service Department

To set up a new profile please click the “Pay a Water Bill” button below, then click on the “Register Now” link. Once you have registered your account, you will have access to many features including: debit/credit payments, online quick pay, pay by text, pay by email and paperless e-billing plus many more. 

To access the new payment portal click on:  Payment Options/Online bill pay or via phone at 1-844-396-2347.

Pay a Water Bill

Our office is located at:  Contact us at:
958 Milstead Ave.
Conyers, GA  30012
Main: 770-278-7400
Fax: 770-918-6514
Our office hours are:
Monday – Friday 8 a.m. – 5 p.m.
Questions/General
Comments:  watercustomerservice@rockdalecountyga.gov
 Fax:  770-918-6514
  New Service Applications: newwaterservice@rockdalecountyga.gov

Fax:  770-918-6514  

Billing and Other Fees

Leak Adjustments