Rockdale Water Online Bill Pay

Rockdale Water Resources Customer Service Department and the Payment Drop Box is now located at 940 South Main St. NE, Conyers, GA 30012. The building is known as “Big Blue”.

The Payment Drop Box is in the drive thru area to the far right. Please enter the drive thru from Main Street.

**See below for an additional Drop Box location.

As you know, the Covid-19 Pandemic continues to impact our global community in a way that requires us to continue social distancing and strive to support a safe community for everyone living and working in Rockdale County.  As a result, our lobby will remain closed to in-person services until further notice.

 We will continue to serve you via:

 Call Center at 770-278-7400

Email us at watercustomerservice@rockdalecountyga.gov for General Questions, Request Reconnection or Disconnection of Water Service, Leak Adjustments, etc.

Email us at newwaterservice@rockdalecountyga.gov to establish New Water Service and Landlord Accounts.

Application for New Service

We offer several convenient ways to pay your bill:

  • Online https://ipn2.paymentus.com/cp/rwr
  • Telephone at 1-844-396-2347 (Available 24 hours)
  • Cash or Check at United Community Bank 1000 Highway 138 SE, Conyers, GA 30013 (Payment Stub Required)   
  • Online Bill Pay at your Financial Institution
  • Mail check or money order to P.O. Box 1378, Conyers, GA 30012 
  • 2nd Dropbox located at Rockdale County Sheriff’s Office – Southside Precinct 3552 Georgia Highway 20, SE Conyers, Georgia 30013

 For questions and/or concerns, please contact us at 770-278-7400.

To report County Side Water Leaks, Main Breaks, Sewer Backups/Overflows and all After Business Hours Emergencies please call 770-278-7500.

Thank you for living and working in Rockdale! We appreciate your business!

 

To set up a new profile please click the “Pay a Water Bill” button below, then click on the “Register Now” link. Once you have registered your account, you will have access to many features including: debit/credit payments, online quick pay, pay by text, pay by email and paperless e-billing plus many more. 

To access the new payment portal click on:  Payment Options/Online bill pay or via phone at 1-844-396-2347.

Pay a Water Bill

Our office is located at:  Contact us at:
940 South Main St.
Conyers, GA  30012
Main: 770-278-7400
Fax: 770-918-6514
Our office hours are:
Monday – Friday 8 a.m. – 5 p.m.
Questions/General
Comments:  watercustomerservice@rockdalecountyga.gov
 Fax:  770-918-6514
  New Service Applications: newwaterservice@rockdalecountyga.gov

Fax:  770-918-6514  

Billing and Other Fees

Leak Adjustments