Rockdale Water Online Bill Pay

** Rockdale Water Resources is resuming water disconnections on Tuesday, January 17, 2023. For more details, please click here **

Effective Date: December 7, 2021

Dear Rockdale Water Resources’ Customers,

It is with great pleasure and excitement that we inform you that Rockdale Water Resources has launched an enhanced online billing and payment system for Rockdale County customers.

All current and new customers will need to re-register for online account access and update payment preferences (Please note: To register for online account access, you will need your account number). In order to have streamlined account access, only one email can be associated with each account.

For questions and/or concerns, please feel free to contact us at 770-278-7400.

Thank you for living and working in Rockdale! We appreciate your business!

Sincerely,
Rockdale Water Resources Customer Care Department

Pay a Water Bill


Other Payment Options:
 •  Via telephone at 833-PAY-ROCK (833-729-7625) – Available 24 hours
 •  Mail check or money order to P.O. Box 1378, Conyers, GA 30012
 •  Dropbox located at 940 South Main Street NE, Conyers, GA 30012
 •  2nd Dropbox located at Rockdale County Sheriff’s Office – Southside Precinct 3552 Georgia Highway 20, SE Conyers, Georgia 30013

Application for New Service


Please email us a completed application at newwaterservice@rockdalecountyga.gov to establish New Water Service and Landlord Accounts.

Email us at watercustomerservice@rockdalecountyga.gov for General Questions, Request Reconnection or Disconnection of Water Service, Leak Adjustments, etc. Please include your name, account number or service address in your email.

To report County Side Water Leaks, Main Breaks, Sewer Backups/Overflows and all After Business Hours Emergencies please call 770-278-7500.

Our office is located at:  Contact us at:
940 South Main St.
Conyers, GA  30012
Main: 770-278-7400
Fax: 770-918-6514
Our office hours are:
Monday – Friday 8 a.m. – 5 p.m.
Questions/General
Comments:  watercustomerservice@rockdalecountyga.gov
 Fax:  770-918-6514
  New Service Applications:  newwaterservice@rockdalecountyga.gov

Fax:  770-918-6514  

 

 

Billing and Other Fees

Leak Adjustments